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Actively hiring
Customer Service Representative - State Farm Agent Team Member
Stuart Nalewaik - State Farm Agent
Austin
Role overview
Job description
Benefits:
License reimbursement
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my agency in 2014 after building my career with State Farm, giving me a strong understanding of the business and the importance of creating a team that customers can rely on. I’m originally from Louisiana and a proud LSU alum. Outside of work, I’m married with two kids, and our family also includes a Golden Retriever.
Staying connected to the local community is important to me, and our agency enjoys finding opportunities to support and engage with the people and organizations around us.
Our agency offers health benefits, paid time off, licensing reimbursement, and ongoing professional development. We also believe in rewarding strong performance, with monthly, quarterly, and annual bonus opportunities. When team goals are met, there are also opportunities to leave early on Fridays—a great added perk for a team that works hard throughout the week.
Our office is energetic, positive, and team-oriented. We work together in person and value people who are honest, genuine, and bring integrity to everything they do. I’m looking for someone with grit, a positive mindset, and the ability to adapt when things change. If you’re a team player who enjoys a high-energy environment and wants your hard work to be recognized and rewarded, we’d love to meet you. ROLE DESCRIPTION: As a
Customer Service Representative
with Stuart Nalewaik - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Answer customer inquiries and requests. Maintain accurate records of customer interactions. QUALIFICATIONS: Dedicated to customer service. Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
Staying connected to the local community is important to me, and our agency enjoys finding opportunities to support and engage with the people and organizations around us.
Our agency offers health benefits, paid time off, licensing reimbursement, and ongoing professional development. We also believe in rewarding strong performance, with monthly, quarterly, and annual bonus opportunities. When team goals are met, there are also opportunities to leave early on Fridays—a great added perk for a team that works hard throughout the week.
Our office is energetic, positive, and team-oriented. We work together in person and value people who are honest, genuine, and bring integrity to everything they do. I’m looking for someone with grit, a positive mindset, and the ability to adapt when things change. If you’re a team player who enjoys a high-energy environment and wants your hard work to be recognized and rewarded, we’d love to meet you. ROLE DESCRIPTION: As a
Customer Service Representative
with Stuart Nalewaik - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Answer customer inquiries and requests. Maintain accurate records of customer interactions. QUALIFICATIONS: Dedicated to customer service. Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.